At Happy Trails Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our website or engaging with us, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: We may collect your name, email address, phone number, postal address, and other contact details when you book a trip, request information, or communicate with us.
1.2 Payment Information: When you make a booking or purchase through our website, we may collect payment information, such as credit card numbers and billing details, to process your transactions securely.
1.3 Travel Information: To provide you with the best travel experience, we may collect information about your travel preferences, dietary restrictions, and any special requests you have.
1.4 Usage Information: We gather data about how you interact with our website, such as your IP address, browser type, pages visited, and referring URLs. This helps us improve our services and customize your user experience.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Trip Booking: We use your personal and travel information to process your bookings, provide you with travel services, and communicate with you about your trip.
2.2 Customer Support: We may use your contact information to respond to your inquiries, resolve issues, and provide customer support.
2.3 Marketing and Communication: With your consent, we may send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.
2.4 Legal Requirements: We may use your information to comply with legal obligations, enforce our terms and policies, and protect our rights and interests.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data with the following entities for specific purposes:
3.1 Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as payment processors, accommodation providers, and tour operators.
3.2 Legal Compliance: We may disclose your information if required by law, regulatory authorities, or in response to valid legal requests.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.
4. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access and update your personal information.
- Opt out of marketing communications.
- Request the deletion of your data, subject to legal requirements.
- Object to the processing of your data for certain purposes.
To exercise your rights or make inquiries about your data, please contact us using the information provided below.
6. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of significant updates via email or by posting a prominent notice on our website.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us.